After-sales
售後服務
Team Introduction/團隊介紹
Operation Manual for Incoming Computer/操作手冊
Front Desk Login/前臺登入
After turning on the machine's power, the machine's home page will display a kiosk system icon.
Double-click to open, and you'll be taken directly to the login interface.
打開機器電源後,機器主頁會有點餐系統圖標爲
。雙擊打開後便可進入登陸界面。

The default superadmin password is: 1977. The default order-taker 1 password is: 00000 (detailed operator information can be freely configured in the backend).
If you need to exit the software, simply click the "X" in the upper-right corner or "Exit" in the lower-right corner.
默認的超級管理員密碼爲:1977 默認的接單員1密碼爲:00000 (詳細操作員信息可自由在後臺進行設置)
如果需要退出軟件點擊右上角X或者右下角退出即可。

1. Quick Icon Area
To return to the main interface, tap the main interface icon.
For today's order icon, click to quickly access the full orders interface.
For a quick web-based ordering link (optional), you need to manually enable the "Enable Web Merchant Backend" feature under System Settings > Program Settings > Feature Settings.
To view the icon for the previous order, click to see the dishes and payment details from that order.
1.快捷圖標區域
爲主界面圖標,點擊返回主界面
爲今日訂單圖標,點擊快捷進入全部訂單界面
爲網頁點餐快捷鏈接(可選),需單獨在系統設置-程序設置-功能設置中自行選擇”開啓web商戶後臺”功能
爲上份訂單圖標,點擊查看上份訂單菜品和支付信息
2. Order Information Display Area
It is mainly divided into three parts: upper, middle, and lower.
The information above is primarily customer data. You can click the button on the right side of the table to select a table, or click the button on the right side of the customer’s name to enter their information.
2.點餐信息展示區域
主要分爲上中下三部分
上方信息主要爲顧客信息,可以點擊餐桌右側的按鈕進行選桌操作,點擊顧客右側的按鈕進行顧客信息的錄入。

For recent call information, click to view recent calls.
For table information, click to view the current table details.
The middle area will display the current customer's order, while the bottom section will show any notes and detailed cost information. On the right side, you'll also find the checkout button.
爲最近來電信息,點擊查看近期來電。
爲餐桌信息,點擊查看當前餐桌信息。
中間區域會顯示當前客戶的點餐內容,在下方也會顯示備注信息和費用詳情。右邊也包含結賬按鈕。

After adding the dishes, you can also make quick adjustments to them—simply select a dish, and the operation buttons will become available for use.
The five buttons for editing dishes, from left to right, are:
Reduce: Decrease the quantity of the current dish (dishes cannot be deleted).
Add: Add one serving of the current dish (if it’s part of a set meal, dishes within the set meal will also be added).
Price and Quantity Adjustment: Modify the current serving size of the dish (if other sizes are available), as well as discounts, prices, and notes.
Change Meal: Modify the note information for the current dish (you can also add extra toppings, etc.).
Delete: Delete the current dish.
在添加好菜品後,也可以對於菜品的一些改動進行快速的更改,選中菜品後會有顯示後方可操作按鈕。
菜品編輯從左往右五個按鈕分別爲:
減少:減少一份當前菜品(不可刪除菜品)。
增加:增加一份當前菜品(若是套餐,套餐內菜品也會增加)。
改價改量:修改當前菜品分量(如果該菜品有其他分量)、折扣、價格和備注。
改餐:更改當前菜品的備注信息(也可以額外加小料等)。
刪除:刪除當前菜品。



The checkout interface allows you to enter the amount submitted by the customer on the left side, and after selecting a payment method on the right, it will display the change information.
Below is the overall adjustment to the menu:
New Order: Refers to initiating a new order. If you click "New Order" while there’s already an active order with items on it, the system will prompt you whether to discard the current order.
Print: Use this option if you want to print additional orders for previously placed orders.
Order Placement/Retrieval: Placing an order temporarily saves the current dish information, allowing customers to retrieve it with a single click when they’re ready to order again.
Order Modification: Apply discounts, service charges, delivery fees, and add notes to dishes.
Pay Later: You can print the food order first and complete the payment process after the customer has finished dining.
結賬界面可以在左側輸入客戶遞交的金額,選擇右側的支付方式後會給出找零信息。
下方是對菜單的整體調整:
新單:指重新開單,若在有菜品的情況下點擊新單,也會有系統提示是否放棄當前單據。
打印:針對於之前的部分訂單如果想要額外打印訂單時使用。
掛單/取單:掛單將當前菜品信息暫時保存,待顧客再次想要點時點擊取單即可。
改單:對於菜品進行折扣、服務費、送餐費和備注的添加。
稍後支付:可以先打印菜品單據,等顧客用餐結束後再進行結賬操作。


(The above image shows the modified single window)
The middle section of the ordering area displays dish categories; simply click to switch the dishes on the right side to the corresponding category.
To the right of the ordering area are the dish details, while the upper-right corner features a quick search bar and an express menu list, allowing customers to place orders more efficiently. The quick search bar lets users directly enter either the dish number or dish name; after pressing Enter, they can continue typing for easy addition. Meanwhile, the express menu list lets users tap to filter and select related dishes.
(上圖爲改單窗口)
點餐區域中部爲菜品類別,點擊即可切換右側菜品到相應類別。
點餐區域右邊爲菜品信息,右上爲菜品快捷搜索欄和快捷菜單列表,方便顧客更快的進行點餐操作。快捷搜索欄可以直接搜索菜品編號或者菜品名稱,回車後可連續輸入方便添加。快捷菜單列表可以點擊篩選與之相關的菜品。

Customer List
You can view previously saved customer information, as well as perform actions such as deleting, adding to the blacklist, or marking customers for follow-up. The search bar in the upper-right corner also allows you to quickly find the customer information you’re looking for.
顧客列表
可以查看之前保存的客戶信息,也可以對之前的客戶信息進行刪除、加入黑名單、到處等操作。右上角的搜索欄也可以快捷搜索想要查找的顧客信息。
